As a customer-focused business, we understand that timely delivery of your orders is of utmost importance. That's why we have designed our Shipping Policy to ensure that you receive your items as quickly as possible. You will receive your order in 12-28 bussiness days from the date that it is placed.
Note: Due to the influence of factors beyond the control of the third party, the delivery time may be delayed by 5-14 business days.
◆ We cover all tax and duty for your purchases, if you has been charged for tax or duty, please email us the invoice for refund.
◆ Delivery Time = 3 - 7 business days processing time + Shipping time. You could get the shipping option/carrier with shipping rate and delivery time when you check out.
Note: Due to the influence of factors beyond the control of the third party, the processing time may be delayed by 5-11 business days.
◆ If you selected free shipping, please allow sufficient time with free shipping option if you need your order for events on specific date.
◆ Tracking link of your shipment will be sent to you via email once your order has been shipped.
◆ You could cancel your order within 24 hours of your purchase.
Please note that our free shipping and regular mail options do not guarantee a specific delivery time, especially during holidays when customs clearance can cause additional delays. But rest assured that we will work diligently to ensure your package arrives safely and in a timely manner.
We appreciate your patience and understanding, and we hope that you enjoy your purchase once it arrives. If you have any questions or concerns, please don't hesitate to reach out to our customer service team. We're always here to help!
WHAT IS ITEM PROCESSING TIME
When you place an order with us, we strive to ensure that you receive a high-quality product that meets your expectations. The Item Processing Time is the duration between receiving your order and dispatching it physically. Our team conducts thorough quality checks and tests to ensure that the product's quality is top-notch before shipment. These checks can involve a detailed inspection of the material quality, zippers, seams, embellishments, motifs, interiors, lining, and other aspects of the product. The processing time varies depending on the complexity, design, and size of the product. Larger orders will naturally take longer. On average, the processing time is around 4 business days. However, factors such as stock availability, national holidays, and time of the year can affect the processing time. If there are any delays due to popular items being out of stock, we apologize in advance and thank you for your patience.